Privacy Policy

Information We Collect

We gather information that enables us to deliver a secure, personalized, and compliant gaming experience. This includes details you provide directly during registration and account verification, such as your full name, date of birth, residential address, email address, telephone number, and government-issued identification documents required for regulatory compliance.

We also collect financial information necessary to process deposits and withdrawals, including payment method details and transaction history. In addition, our systems automatically record technical and usage data such as your IP address, browser type, device identifiers, operating system, pages visited, and time spent on the platform.

How We Use Your Information

Your personal information is used primarily to create and manage your gaming account, verify your identity, process financial transactions, and ensure adherence to legal and licensing obligations including anti-money laundering and responsible gaming requirements.

We may also use the data to improve our services, communicate important updates and promotional offers (when you have consented to receive marketing communications), conduct internal analytics, prevent fraud, and resolve disputes. All marketing activities are conducted responsibly and provide clear options for you to opt out at any time.

Sharing and Disclosure of Information

We do not sell your personal information to third parties. We may share it with trusted service providers who assist in operating our platform, including payment processors, identity verification agencies, customer support partners, and gaming suppliers. These partners are contractually obligated to maintain confidentiality and use the data solely for the purposes we specify.

Information may also be disclosed to regulatory authorities, law enforcement agencies, or other third parties when required by law, court order, or to protect the rights, property, or safety of Zet Casino, our players, or the public.

Cookies and Tracking Technologies

Our website employs cookies and similar tracking technologies to enhance functionality, remember your preferences, analyze traffic patterns, and deliver a more tailored experience. These may include strictly necessary cookies required for the site to operate, performance cookies that help us understand how visitors interact with our platform, and marketing cookies that assist with relevant promotional content.

You can manage your cookie preferences through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality and overall experience of the website.

Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption of sensitive data, secure servers, regular security assessments, and strict access controls limited to personnel who need the information to perform their duties.

While we strive to maintain the highest level of protection, no system can guarantee absolute security. You are also responsible for keeping your account credentials confidential.

Your Rights and Choices

You have the right to access the personal information we hold about you, request corrections to inaccurate data, and ask for deletion of your information where permitted by law. You may also withdraw consent for certain processing activities, such as marketing communications, by adjusting your account settings or contacting our support team.

To exercise these rights, please reach out to us using the contact details provided below. We will respond to your request in accordance with applicable privacy laws and may ask for identification to protect your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law, licensing conditions, and accounting obligations. Once retention is no longer necessary, we securely delete or anonymize the data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review the policy periodically so you remain informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our customer support team through live chat or by emailing [email protected].

This policy is effective as of January 2025.